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LISTEN ON DEMAND: THIS AMERICAN LIFE tribute to the 10 killed in the Tops Market shootings.

First Niagara transition to KeyBank taking effect this weekend

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In the coming days, KeyBank will finish its takeover of First Niagara. KeyBank's Gary Quenneville took a few moments during the hectic transition period to address some of the issues the bank and its customers are facing.

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During an interview with WBFO, KeyBank regional executive Gary Quenneville offered some thoughts to First Niagara customers as they make the transition into KeyBank.

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