© 2024 Western New York Public Broadcasting Association

140 Lower Terrace
Buffalo, NY 14202

Mailing Address:
Horizons Plaza P.O. Box 1263
Buffalo, NY 14240-1263

Buffalo Toronto Public Media | Phone 716-845-7000
WBFO Newsroom | Phone: 716-845-7040
Your NPR Station
Play Live Radio
Next Up:
0:00
0:00
0:00 0:00
Available On Air Stations

United To Honor Free Tickets Generated During Glitch

DAVID GREENE, HOST:

Good morning. I'm David Greene. Technology was sure not United Airlines' friend for a few hours. Some faulty online data caused airline tickets to be sold for free. Whoops. The carrier did close down its booking engine after learning about the glitch. United won't say how many freebee seats were sold, but they have agreed to honor all of the tickets. Robert Stokas from Chicago and ended up with six free tickets to Los Angeles, but don't be too jealous. He still had to pay 60 bucks in taxes and fees. It's MORNING EDITION. Transcript provided by NPR, Copyright NPR.