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Council airs more complaints over ambulance service

Mike Desmond/wbfo news

Common Council members are again blasting Rural Metro following reports of slow service in critical situations.

It has been a recurring theme at Council sessions, complaints about Rural Metro service, especially during the years when there was no contract for ambulance service. Now, there's a contract although Rural Metro says it isn't in effect yet.

The ambulance company is being invited to come to an October 6 Legislation Committee meeting to talk about problems.

Councilmember Joe Golombek cited a complaint he received.

"A football coach from Riverside High School called me a few weeks ago and said that one of his students, one of his players had a broken leg. It was deja vu all over again for me because I had two incidents like that with my RiverRock Little League football a couple of years ago where injured football players lay there writhing in agony for 35-40 minutes," Golombek said.

Other council members cited somewhat similar situations, including one involving two injured police officers from a collision of patrol cars where officers took their comrades to the hospital themselves because of delays.

Rural Metro says it will attend the committee meeting and explain how things work.

 

Mike Desmond is one of Western New York’s most experienced reporters, having spent nearly a half-century covering the region for newspapers, television stations and public radio. He has been with WBFO and its predecessor, WNED-AM, since 1988. As a reporter for WBFO, he has covered literally thousands of stories involving education, science, business, the environment and many other issues. Mike has been a long-time theater reviewer for a variety of publications and was formerly a part-time reporter for The New York Times.