By Mark Scott
Buffalo, NY – The Bon-Ton shook up the local retailing industry this week with an announcement that it is closing its Walden Galleria store.
For The Bon-Ton, the decision means it will no longer have a presence at the region's busiest shopping mall. For the Walden Galleria, the closing will leave a huge void at one end of the mall.
Officials at The Bon-Ton say the decision was made to close the Galleria store because it was no longer performing to expectations. But a local retailing analyst says there may be more to the closing.
Dr. Arun Jain is a professor of Marketing Research at the University at Buffalo. He talked with WBFO's Mark Scott. Click the "listen" icon above to hear their conversation now or use your podcasting software to download it to your computer or iPod.