© 2024 Western New York Public Broadcasting Association

140 Lower Terrace
Buffalo, NY 14202

Mailing Address:
Horizons Plaza P.O. Box 1263
Buffalo, NY 14240-1263

Buffalo Toronto Public Media | Phone 716-845-7000
WBFO Newsroom | Phone: 716-845-7040
Your NPR Station
Play Live Radio
Next Up:
0:00
0:00
0:00 0:00
Available On Air Stations

New online tool offers help to consumers

For over a century, the Better Business Bureau has been helping consumers identify unscrupulous business entities. Now, they are offering an online service that aims to share that information at a quicker pace.

The new service is called Scam Tracker.

"This is an online tool for people to report scams, cons, ripoffs,  unscrupulous behavior out there in the marketplace," said Peggy Penders, Communications Director for the Better Business Bureau of Upstate New York.

Anyone contacted by a potential scammer is encouraged to check out Scam Tracker.

"Not only for the Better Business Bureau to actually investigate some of these issues, but to educate the public about these activities," Penders said.

The Scam Tracker is searchable by keywords, scam type, state and date range. An interactive map shows the location of scams.

"Often times scams will move about in waves so (with the map) you can see trends about where things are happening."

Based on early indications, the Better Business Bureau appears to have met a consumer demand with Scam Tracker.  Though the feature went active recently, Penders says it is "adding 30 reports a day."
 

Monday - Friday, 6 a.m. - 10 a.m.

Jay joined Buffalo Toronto Public Media in 2008 and has been local host for NPR's "Morning Edition" ever since. In June, 2022, he was named one of the co-hosts of WBFO's "Buffalo, What's Next."

A graduate of St. Mary's of the Lake School, St. Francis High School and Buffalo State College, Jay has worked most of his professional career in Buffalo. Outside of public media, he continues in longstanding roles as the public address announcer for the Buffalo Sabres of the National Hockey League and as play-by-play voice of Canisius College basketball.