When Governor Andrew Cuomo announced 40,000 healthcare professionals had volunteered to help in the state's battle against the COVID-19 pandemic, Dr. Nancy Nielsen was not surprised. "Doctors and nurses run to where trouble is. We always have done that." That's personal experience. Though she no longer has a private practice, Nielsen, Senior Associate Dean for Health Policy at UB's Jacobs School of Medicine and Biomedical Sciences, has volunteered for the effort.