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A new supplier of fiber-optic internet is building in three Erie County towns, with more to come

Cutting a ribbon toward a new high speed internet system in the eastern part of Erie County
GoNetspeed
Cutting a ribbon toward a new high speed internet system in the eastern part of Erie County

Business operators and home residents wanting faster and better internet service are looking for high-tech solutions. With web service needed for businesses, people working from home and students doing their homework, there’s a market.

GoNetspeed is starting to build a higher-speed, completely optical-fiber system in Lancaster, Depew and Cheektowaga, and preparing to build in Lockport. The system uses all American-made equipment, bypassing the supply chain issues from overseas.

Local Director of Operations and Service Delivery Chris Brooks said hookups will start soon.

“We're actually going to probably start doing installs within the next few weeks, right here in Depew and will be opening probably several hundred to a thousand homes each week, as we complete construction and testing," Brooks said. "So, all in, we should have this first region completed prior to the end of the year.”

The system uses direct connections numbered for each potential customer.

“We actually dedicate what's known as a port on the pole for every single residence in our build area," Brooks said. "So, if your home or your business falls within our build area, we already have a dedicated port for you. Our engineering team literally drives and walks the streets, looking at homes, looking at duplexes, looking at apartments, counting every single home.”

Lancaster-Depew-Elma Chamber of Commerce Board Chairman Tom Sweeney said it’s important to chamber members and to his own apartment management business.

“The internet today is like electricity was 50 years ago. It's part of the fabric of our business environment and it really needs to be of a quality that can continue to improve and meet the demand," he said.

Brooks says GoNetspeed should have 11,000 customers by that end of the year time for completion in Cheektowaga, Depew and Lancaster.

Mike Desmond is one of Western New York’s most experienced reporters, having spent nearly a half-century covering the region for newspapers, television stations and public radio. He has been with WBFO and its predecessor, WNED-AM, since 1988. As a reporter for WBFO, he has covered literally thousands of stories involving education, science, business, the environment and many other issues. Mike has been a long-time theater reviewer for a variety of publications and was formerly a part-time reporter for The New York Times.